Shipping policy

Cutoff time: 22:00 (GMT) Greenwich Mean Time (London)
Order processing time: 1–3 business days (Mon–Fri)
Delivery time: 6–10 business days (Mon–Fri)
Total shipping time from order to delivery: 7–13 business days

Below you will find an overview of our shipping information, estimated delivery times, couriers we use, and how to track your order.

Shipping from China

Our products are shipped from our warehouse in Guangzhou, China. Please take this into account when placing your order. Due to international shipping, customs fees or import duties may apply upon delivery. These costs are at the customer's expense and are not covered by Cherish-Co.

Processing Time

Orders placed before 22:00 (GMT) are processed and prepared for shipment within 1–3 business days.

Delivery Time

Our estimated delivery time is 6–10 business days. Please note that this is an estimate and may vary depending on your location and any customs delays. The total time from order to delivery, including processing, is 7–13 business days.

Shipping Options

We offer standard free delivery within the United Kingdom. There are no additional shipping options at this time.

Tracking

Once your order has been dispatched, you will receive an email with a tracking link so you can follow your shipment and know when to expect it.

Returns

If you are not satisfied with your order, please contact us within 14 days of receiving your items at support@cherish-co.uk for further instructions on how to return your order. Please note that the cost of return shipping is the responsibility of the customer.

Important Notes

We are not responsible for any delays or damage that may occur during transit. We recommend checking your order within 24 hours of receipt and contacting us immediately if any issues arise.

Contact

If you have any questions regarding our shipping or return policy, please do not hesitate to get in touch. We will do our best to respond as quickly as possible.

Company Name: BH Service
Trade Name: Cherish & Co.
KVK Number: 80276156
VAT Number (NL): NL003417512B98
Email Address: support@cherish-co.uk
Phone: +31855055189
Registered Company Address: Rendementsweg 20A, Mijdrecht, 3641 SL, Netherlands Warehouse Address: GLP Logistics Park, 404, 4th Floor, Zhenxing North Road, Jianggao Town, Baiyun District, Guangzhou City, China

Customer Service Opening Hours:
Our team is there for you 24/7, don't hesitate to contact us!
We aim to respond within 6 hours.